State employment service: European approaches to providing electronic services
Дата
2019
ORCID
DOI
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Назва журналу
Номер ISSN
Назва тому
Видавець
Journal of Legal, Ethical and Regulatory Issues. Research Article: 2019. Vol: 22. Issue: 6.
Анотація
У статті висвітлюються питання надання державними органами зайнятості електронних послуг громадянам та роботодавцям щодо працевлаштування.
The article covers issues related to provision of electronic services by state employment agencies to citizens and employers regarding employment and recruitment. In particular, peculiarities of online services implementation by workforce development agencies in different countries, such as Germany, France and Spain, were investigated. It also reveals the essence of the worldwide renowned indices EGDI and EPI, which determine the level of electronic government in any country in the world and provide relevant data of the last report on the level of e-government among the states. The content of the norms of the current Ukrainian legislation covering e-government issues, as well as modernization and development of the State Employment Service, including provision of innovative electronic services to the public and business is revealed. Main advantages of electronic services provided for jobseekers and employers by employment agencies of different countries are outlined. As a result of the undertaken analysis of contemporary approaches to provision of electronic services by employment agencies of foreign countries the possibility of introducing online services aimed at improving quality and minimizing time for customer service are suggested.
В статье освещены вопросы, связанные с оказанием государственными органами занятости электронных услуг гражданам и работодателям по вопросам трудоустройства.
The article covers issues related to provision of electronic services by state employment agencies to citizens and employers regarding employment and recruitment. In particular, peculiarities of online services implementation by workforce development agencies in different countries, such as Germany, France and Spain, were investigated. It also reveals the essence of the worldwide renowned indices EGDI and EPI, which determine the level of electronic government in any country in the world and provide relevant data of the last report on the level of e-government among the states. The content of the norms of the current Ukrainian legislation covering e-government issues, as well as modernization and development of the State Employment Service, including provision of innovative electronic services to the public and business is revealed. Main advantages of electronic services provided for jobseekers and employers by employment agencies of different countries are outlined. As a result of the undertaken analysis of contemporary approaches to provision of electronic services by employment agencies of foreign countries the possibility of introducing online services aimed at improving quality and minimizing time for customer service are suggested.
В статье освещены вопросы, связанные с оказанием государственными органами занятости электронных услуг гражданам и работодателям по вопросам трудоустройства.
Опис
State employment service: European approaches to providing electronic services / Yurii Chyzhmar, Kristina Rezvorovich, Ruslan Orlovskyi, Kostiantyn Buhaichuk // European Approaches to Providing Electronic Services: Journal of Legal, Ethical and Regulatory Issues. - 2019. - Vol: 22. Issue: 6.
Yurii Chyzhmar Y., Rezvorovich K., Orlovskyi R., Kysylova K., Buhaichuk K. State Employment Service: European Approaches to Providing Electronic Services. Journal of Legal, Ethical and Regulatory Issues. Research Article: 2019. Vol: 22. Issue: 6. URL: https://tinyurl.com/qr8afrt
Yurii Chyzhmar Y., Rezvorovich K., Orlovskyi R., Kysylova K., Buhaichuk K. State Employment Service: European Approaches to Providing Electronic Services. Journal of Legal, Ethical and Regulatory Issues. Research Article: 2019. Vol: 22. Issue: 6. URL: https://tinyurl.com/qr8afrt
Ключові слова
Наукові публікації. Scientific publications. Научные публикации, employment service, online service, electronic office of the job seeker, electronic office of the employer, electronic queue, employer consultant institute, Наукові публікації. Scientific publications. Научные публикации, Україна. Ukraine. Украина, Трудове право. Право соціального забезпечення. Labor law. Law of social guaranteeing. Трудовое право. Право социального обеспечения, служба зайнятості, служба занятости, электронный кабинет работодателя, електронний кабінет роботодавця, електронна черга, электронная очередь